A Call center is defined as a physical location where calls are placed, or received in high volume for the purpose sales, marketing, customer service, telemarketing, technical support or other specialized business activities.
Why Call Centers are coming in Bangladesh?
If we focus in the past we can see how our country has slowly grabbed its position in International Garment Sourcing. Now its time of BPO’S and Call Centers so we should prepare to take the challenge to fulfill the global needs by serving better than our neighbor countries who has already made a global rank in this industry.